668duit Privacy Policy

1. Information About the Data Controller

668duit is the data controller for personal information collected through this platform. Our platform operates under an international licence and is subject to data protection requirements set by the relevant regulatory bodies. Any privacy-related enquiries may be submitted via our support email listed at the bottom of this website.

2. Personal Information We Collect

In operating our betting platform, 668duit may collect the following information from you:

• Full name as it appears on official identification documents
• Identity card number (MyKad) or passport for identity verification purposes
• Active email address for account communications
• Mobile phone number registered in Malaysia
• Date of birth to confirm that you are 21 years of age or older
• E-wallet information (Touch 'n Go eWallet, ShopeePay) and bank account details for deposit and withdrawal purposes
• Your IP address, device type and web browser information
• Betting activity records and transaction history on the platform
• Any information you share when contacting our customer support

We do not collect credit or debit card information directly. All financial transactions are processed through secure, dedicated payment channels.

3. Purpose of Data Collection and Use

The personal information you provide is used solely for legitimate and transparent purposes, including:

• Verifying your identity to meet KYC (Know Your Customer) requirements and prevent fraud
• Processing deposits, withdrawals and all financial transactions on the platform
• Managing user accounts and providing access to the games and services offered
• Sending account-related communications, bonuses, promotions and important updates
• Meeting legal compliance obligations and international licensing requirements
• Detecting and preventing fraud, money laundering and platform abuse
• Improving service quality through aggregate analysis of usage patterns
• Operating responsible gambling programmes, including monitoring for excessive use

4. Legal Basis for Data Processing

668duit processes your personal data on the following legal bases:

• Contract Performance: Processing is necessary to provide online betting services to you as a registered user.
• Legal Obligation: We are required to process certain data to comply with licensing regulations, anti-money laundering (AML) rules and other compliance requirements.
• Legitimate Interests: We process data to prevent fraud, protect platform security and ensure a quality user experience.
• Consent: For certain marketing communications and promotions, we will obtain your explicit consent beforehand.

5. Disclosure to Third Parties

668duit does not share your personal data with external parties except in the following circumstances:

• Payment service providers that process your transactions, including e-wallet providers and FPX services
• Technology service providers that help us operate and maintain platform security
• Regulatory bodies or legal authorities when lawfully required by court order or applicable legislation
• Game software provider partners for the technical purpose of game delivery — and only to the extent necessary

All third parties we engage are bound by strict data protection agreements and are prohibited from using your information for any purpose other than what is permitted.

6. Cross-Border Data Transfers

As our platform operates under an international licence, some of your data may be processed or stored outside Malaysia. In such cases, we ensure that protection equivalent to or higher than Malaysian data protection standards is applied through appropriate data transfer agreements and recognised additional safeguard mechanisms.

7. Cookies and Tracking Technologies

The 668duit.org website uses cookies and similar tracking technologies to improve your browsing experience. These cookies are used for the following purposes:

• Maintaining your login session so you do not need to enter your password repeatedly
• Remembering your display preferences and account settings
• Understanding aggregate platform usage patterns for technical improvement purposes
• Detecting and preventing suspicious or unauthorised activity

You can manage or disable cookies through your web browser settings. Please note that some platform functions may be affected if certain cookies are disabled.

8. Data Security

We implement multiple layers of technical and organisational security to protect your data, including:

• Data encryption using SSL/TLS protocols during transmission
• Data-at-rest encryption for stored sensitive information
• Role-based access controls — only authorised personnel may access user data
• Regular security audits by independent parties
• Continuous system monitoring to detect any unauthorised access attempts

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage users to use strong passwords and not share their login credentials with anyone.

9. Data Retention Period

668duit retains your personal data for the following periods:

• Active account data: For as long as your account remains active in our system
• Financial transaction data: A minimum of seven (7) years to meet compliance and audit requirements
• Customer support communication data: Two (2) years from the date of the last interaction
• Security logs: One (1) year for security investigation purposes if required

Once the relevant retention period has ended and there is no legal requirement to retain the data further, it will be deleted or anonymised in a secure and irreversible manner.

10. Children's Privacy

The 668duit platform is intended exclusively for adult users aged 21 years and above. We do not knowingly collect or process the personal data of any individual under the age of 21. If we find that an account has been registered by someone who has not reached the required age, that account will be suspended and the related data will be deleted immediately.

Parents or guardians who are concerned that their child may have registered on our platform are encouraged to contact our customer support immediately.

11. Amendment of Privacy Policy

668duit reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to registered users via email or a prominent notice on the platform before the changes take effect.

Your continued use of the platform after such notice of changes is considered acceptance of the amended policy. We encourage you to review this page periodically.

How to Exercise Your Rights

To exercise any of the rights above, or if you have questions about how we process your personal data, please contact our Data Protection Officer through the following channels:

• Via the 24/7 live chat available on the 668duit platform
• Via our support email: [email protected]

Our team will endeavour to process each request within a reasonable time and inform you of the action taken. We handle all privacy enquiries in Malay and English.